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FAQ
When is the warehouse open for shopping?
Our warehouse will be open for wholesale customers to shop during Dallas Market dates from 10AM-3PM and also by appointment during non-market dates. Contact us here to schedule an in person or Facetime appointment.
Do you sell to the public?
Yes, you can shop our retail site here
How long will it take to get my order?
Paid orders will typically take 5-7 business days to process. Ship time varies depending on your location and carrier. Tracking will be provided upon shipping.
How do you handle damaged items?
Please email customerservice@pinkpanachebrands.com including a photo of the damaged item.
How do I care for my jewelry?
Do not wear fashion jewelry in the shower, bath, or when applying hair spray and perfumes. Clean fashion jewelry with a soft cloth. Do not immerse in cleaners or water. If something gets wet, allow it to dry thoroughly before wearing. Not all skin types tolerate fashion jewelry, please take caution.
Any questions or order issues?
Please contact customer service